Federal changes AOL customer service.

Customer Service policy, the opportunity to reach agreement America Online has met last week with the lawyer from New York, general strike the company at the heart of Tucson, one of six sites around the world , Where employees of AOL try-to-talk customers of the termination of their accounts.

Given the operation of New York Attorney General Eliot Spitzer, Internet service providers must now all requests for cancellation of a third party, refunds in New York, consumers were charged, wrongly, after the termination of their accounts, Pay-$ 1, 25 million on the status of penalties and costs, and the race to require that its employees comply with a minimum number of participants “save” to win a bonus.

The agreement is only required that consumers in New York but AOL-Institute of the company changes, spokesman Nicholas Graham of AOL said. Similarly, yes, AOL in the past, policy-keeping are members of the industry standards of practice, Graham ..

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